At Salix Living, we are committed to providing the highest levels of customer service. Feedback from our tenants informed us they wanted easier access to their rental accounts and to feel more in control of their finances and tenancy. So for this reason we've introduced My Salix, a clear, convenient and secure customer portal, designed to make the lives of our tenants a whole lot easier.
My Salix provides tenants with access to their account 24/7 from a desktop, mobile or tablet, offering complete control and flexibility. Tenants now have the ability to pay their rent directly though the portal, check their account balance and history and can report any repairs or antisocial behaviour. Logging into your My Salix account also makes it possible to track the progress of your repair or complaint so you always know exactly what is going on.
Access to a My Salix account is dependent on the package your landlord has agreed with Salix Living.
Benefits of creating a My Salix account
- Make your rental payments directly through the portal using allpay.
- 24/7 access to your account
- Compatibility with desktop, mobile and tablet allowing access anywhere.
- Report any repairs at the property
- Report any complaints you may have (Antisocial behaviour, environmental problems etc)
- Track the latest progress of any ongoing repairs or complaints
- View, edit and update your personal details